This past year was a wild one, no doubt. We went through the same ups-and-downs that everyone did, shuffling between working at home and in-office, social distancing and mask mandates. Despite all of that, we got a ton accomplished in 2021.

The Year in SmarterMail

The SmarterMail team spent a significant amount of time focusing on issues and improving SmarterMail's efficiency. This included polishing the user experience, enhancing back end performance, and improving how SmarterMail integrates with all mobile and desktop clients and protocols.

SmarterMail Project Management

Here's what the year looked like for the developers. The chart below shows those items that were completed. That means they went through an extensive code review, and then our comprehensive quality control process.

The Year in SmarterTrack

The SmarterTrack team also focused on issues and improving performance, both on the front end and the back end. In addition, they spent time on a GREAT NEW ADDITION to SmarterTrack's arsenal. More info on that is forthcoming.

SmarterTrack Project Management

And here's what the year looked like for the developers. Again, the chart shows items that went through an extensive code review, and then our comprehensive quality control process.

The Year in SmarterStats

The SmarterStats team was busy as well. As one of the more mature products, it's very stable and very reliable. While it doesn't have the same level of integrations as our other products, that means it requires fewer fixes. As a result, we are free to work on overall improvements.

SmarterStats Project Management

And here's what the year looked like for the developers. (Items that were completed, then went through an extensive code review, and our comprehensive quality control process.)

Demographics

Finally, here is a "peek behind the curtain" at SmarterTools. Thanks to our customers, both new and returning, we had another great year in 2021. As we get ready to celebrate our 19th birthday, we have nothing but great things planned that will make 2022 memorable as well.

Customer Demographics

Top Five Countries by Customer Count (non-U.S.)

Top Five Countries by Sales (non-U.S.)

Maintenance and Support

While Maintenance and Support is purely optional, we certainly STRONGLY recommend it so that you can keep your products as up to date and secure as possible. And it appears that most of our customers agree!

The Year in the Community

The SmarterTools Community is a great resource if you have questions, issues or want feedback on a particular feature or product. 2021 was another busy year for Community participants, as you can see.

So that's what our year looked like, and we plan on being even more productive throughout 2022!