Our mission is to help companies communicate, analyze and support their worldwide businesses. Our products are utilized by tens of thousands of companies across the globe in a broad base of market segments -- including those in the technology, financial, education, and hosting industries.
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SmarterTools began in 2003 as a way for web hosting companies to provide reliable, powerful and fully functional software that was simple for end users to understand and easy for server administrators to install. Using those principles -- creating powerful software that is easy to use and even easier to manage -- SmarterTools has grown into a leading provider of business software for tens of thousands of small to medium-sized businesses, enterprise organizations and hosting companies in the U.S. and around the world
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SmarterTools has over 15 million end users and a strong global network of channel partners. In addition, by targeting various small and enterprise-level businesses, web hosts and service providers, our install base has grown to include customers in more than 120 countries and our products support over 60 different languages. Our industry-leading focus and commitment continue to evolve so that we can more fully assist customers around the world.
SmarterTools is an Agile + Scrum shop. This encourages teamwork and ensures we align our development with both company goals and customer needs.
We follow industry standards regarding secure coding (e.g., no hard coded passwords, extensive use of SSL, use of strong, randomized session tokens, etc.) In addition, our development and testing environments are logically separated from production environments. All code changes go through a thorough code review by senior developers before being handed to the QA/QC department. Code is branched by developer and only merged into a production release after being fully reviewed and tested.
We are committed to building safe, secure and reliable software, and all of our processes and methods are built around those goals, and those promises.