Mail Server Administration

Administrators can quickly and securely manage mail server configuration and maintenance tasks, while recurring tasks can easily be automated through exposed web services. Having access to SmarterMail from anywhere, at any time, using any web browser means administrators can be more proactive in dealing with issues well before they become actual problems.

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Simple Setup

SmarterMail's installation process installs the core files it needs and verifies that the server meets the minimum requirements for it to run. That means it will automatically install any missing pieces for you or update frameworks as needed. Configuring IIS by creating a new app pool and standalone website is also part of the process.

Simple Email Server Setup
SNI and SSL Management

SSL/TLS Management

SmarterMail makes SSL/TLS management a breeze, enabling Server Name Indication (SNI) and ensuring secured connections are made to the correct mail domains. Using the ACME protocol, SmarterMail can automate SSL certificate issuance and renewal via Let's Encrypt, or server administrators can upload their own certificates as needed.

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User Impersonation

There are times when a system administrator will need to access domain or user specific information. Impersonation automatically logs in as a user or domain administrator, and is a secure method of examining settings or diagnosing problems directly.

Comprehensive Logging

SmarterMail contains some of the most comprehensive logging of any mail server. From ActiveSync to XMPP, and everything in between, all logs can be set to the detail level an administrator wants. Administrators can even enable custom logs when working with SmarterTools support to dig even deeper into what's going on.

Comprehensive Email Server Logging
Detailed Email Server Reporting

Detailed Reporting

With dozens of pre-defined reports, SmarterMail provides critical statistics on server health, disk space usage, incoming and outgoing messages and more that help system and domain administrators monitor their systems. All reports include the ability to drill down into every domain or user on the system to help identify trends, manage costs and effectively allocate resources.

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Password Management

To ensure the security of the mail server and its mailboxes, system administrators have a number of options for setting specific, minimum requirements for user passwords. These include minimum length requirements, special character requirements and more. In addition, they can prevent common or previously used passwords, automatically expire passwords and more.

Understand User Behavior

SmarterMail monitors users and displays a variety of information system and domain administrators can use to head off issues before they become problems. This includes:

  • Connections by protocol
  • Last login date
  • Authenticated IPs
  • Authentication method
  • Migration status
  • Indexing status
  • Password compliance
  • Much more

Having this information allows administrators to take action if something seems out of the ordinary, like dropping connections, re-syncing protocols for a user, reindexing a user's account, and more.

User Status
Simple Email Account Migration

Mailbox Migration

Using SmarterMail's integrated migration utility, new users can easily transfer their email and collaboration items from providers such as Office365 as well as from other email products such as MailEnable and Open-Xchange. Domain administrators can import users at the domain level and set user defaults that can be propagated as needed. System administrators can monitor all ongoing migrations, in real time, and even stop them if needed.

Remote Management

Using a web-based interface means both domain and system administrators can access and manage their domains and servers from anywhere, at any time. In addition, a completely API-driven structure means tying SmarterMail in to any third-party monitoring service, management platform or notification system is simple.

Remote Email Server Management

Comprehensive API

Having an extensive API means that administrators can automate virtually any function within SmarterMail, from domain creation to on-demand changes to spam and security settings. In addition, as the API is fully documented, third-party developers can build integration modules for SmarterMail. We've also created our own modules for some of the leading management applications and control panels that are used by organizations around the world.

Distribute Email Server Administration Duties

Hand Off Duties

System administrators have the ability to lighten their workload and focus on more important duties by handing off simple, day-to-day tasks to domain administrators. For example, things like creating domain aliases or managing spam filter actions can be managed by domain administrators, giving system administrators more time to concentrate on overall server and system management.

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