SmarterTrack Pricing

SmarterTrack Professional is best used by smaller companies or individuals who need a simple, fully-functional help desk, but who don't require enterprise-level features or functionality. SmarterTrack Enterprise, however, is the perfect choice for enterprise organizations, businesses, web hosting companies and ISPs that require best-in-class features and functionality. See the Edition Comparison page for more details.

SmarterTrack Enterprise

All features of the Professional Edition, plus: Support for multiple Brands, customer satisfaction surveys, customizable forms, Single Sign-On, scheduled email reports and more.

Agents Price Enterprise + Failover Communicator
5 $699 $849 $149
10 $1,099 $1,349 $149
15 $1,499 $1,849 $149
25 $1,999 $2,449 $149
50 $3,199 $3,949 $149
100 $4,199 $5,199 $149
200 $5,199 $6,449 $149
300+ Contact sales@smartertools.com $149

Hosted

Use SmarterTrack Enterprise as a hosted service. Includes SmarterTrack Communicator, our SIP-compliant softphone, and free technical support. All sites are hosted in a secure, state-of-the-art datacenter.

Price Rate
$20 Per Agent Per Month

SmarterTrack Professional

All of the features necessary to run a fully-functional help desk, including: email ticketing and issue tracking, live chat, customer Portal, user Community, call logging and more.

Agents Price Communicator
2 $299 $149
5 $499 $149
10 $899 $149