SmarterTrack Downloads

Download the most up-to-date Current Build or check the Legacy Builds tab for information on how to download unsupported versions.

Build 7157

August 7, 2019

Release Notes

Click HERE for the Manual Installer

System Requirements

Windows 2012 R2 64-bit

SQL Server / MySQL

Microsoft .NET 4.7

Microsoft IIS

All System Requirements

Frequently Asked Questions

How can I "Try for Free"?
If you don't have a license key but want to try SmarterTrack using a single brand and a single agent, you can simply download Smartertrack. Then, when asked for a License Key during installation, leave that area blank. Once SmarterTrack finishes installing, it will run as the Free Edition! It's a fully-functional product that has some Enterprise features built-in. If you want to test using multiple brands or want multiple agents, we'd be happy to provide you with a 30-day trial. Simply contact our sales department by emailing sales@smartertools.com. During business hours you can also start a live chat or call us at 877-357-6278.
What about bug fixes and patches?
Customers with active Maintenance and Support for their licenses have access to ALL new builds of our products. This includes bug fixes, patches, updates and new features.
Can I install any version?
If you're using the free edition, yes! If you have a licensed installation, you will need to ensure your license is valid and has active Maintenance and Support before you can install any new or legacy version of a product.
Can I use a new license on an older installation?
Yes! Our licenses are backwards compatible, meaning a newer license can be used on any older version of the software as long as Maintenance and Support is active for the license.
Where can I check the status of my Maintenance and Support?
Check out the status of your license's Maintenance and Support by viewing your Licenses!
What if my question isn't answered here?
Find more information and answers to other questions in the SmarterTools Knowledge Base or the SmarterTools Online Documentation. You can also contact our Sales Department and we'd be happy to help you out.

Legacy Builds

To download Legacy Builds, please login to the Account Management area and use the Legacy Builds page. Also, you can view and download the latest licensed version for any license key from the Licenses page.

Free Edition

SmarterTrack Free supports up to 2 Agents and has most of the features of SmarterTrack Enterprise. Features NOT included in the Free Edition include: Customizable Surveys, Customizable Forms, Agent Chat Rooms and Instant Messaging, Multiple Brand support and more. The Free Edition is primarily used to give you an opportunity to try out SmarterTrack before making a purchase decision. However, small companies can use it as a free, full-service help desk.

Build 7157