Our teams are available to answer your sales, billing, or partnership questions, or to address any issues or inquiries you have about our company or our products. Use one of the contact methods below and someone from our staff will be happy to assist you.
Use our local number if you're in-state or calling internationally, or try our toll-free number.
Click the live chat button at the bottom of the page to start a live chat with us.
Email us with any sales, partnership, billing, or product questions, or any other inquiry.
Tickets submitted outside of business hours or during holidays are responded to the next business day. Emergency Support (see below) is available 24/7/365 and receives an initial response within one hour.
Monday - Friday
7:00 a.m. - 5:00 p.m. MST (GMT -7)
(closed for lunch from 11:00 a.m. - 11:30 a.m.)
Support is handled through your SmarterTools account. To submit a support ticket, view current and past support tickets, or to check the status of your tickets, log in to your account. Once you are logged in, select My Tickets from your avatar's dropdown menu.
Free technical support is included with any new license and licenses with active Maintenance and Support. A ticket may be resolved via email or phone.
24x7x365 Emergency Support is available and can be purchased from our shopping cart. Tickets are submitted immediately after purchase and responded to by our on-call team.
Free installation is offered for free with any new license, or can be purchased at any time. Product training for groups or individuals can be purchased from our shopping cart.
SmarterTools, Inc.
1903 W. Parkside Lane Ste 106
Phoenix, AZ 85027
877-357-6278 (toll-free)
+1 623-434-8050 (local)
sales@smartertools.com