Well, because we think SmarterTools is a great place to work! We build enterprise-level products and services that are used by over 15 million people in over 100 different countries. Building a team is something we take very seriously, and we're always looking for incredible people -- people just like us -- to help build solutions for our next 15 million customers. We are a well-established and growing company that believes in working hard and playing hard.
You can find our jobs listed on most job sites or just shoot us an email at firstname.lastname@example.org -- we’d love to talk. (Please, no recruiters.)
We offer a 4-day work week with 3-day weekends.
Casual dress code plus a contemporary, open office.
Substantial PTO from day one that increases with seniority.
Full Medical, Dental and Vision plus a matching 401(k).
We've gone to Las Vegas, San Francisco and Maui.
Dog days are not uncommon at the office.
Paid trips have included GDC, CES, HostingCon, World Hosting Days, ComicCon and more.
Opportunities for e-learning across several leading online resources like Team Treehouse.
Movies, frequently catered lunches, Dave & Buster's trips, bowling, paintball..we do it all.
Full gym next door: group lessons, personal training, nutritional guidance and more.
Complete kitchen (refrigerator, stove, etc.) that's stocked with healthy food and drinks.
Constantly innovating with the latest technologies -- both hardware and software.
Tickets for the Phoenix Suns, concerts and live events, paid trips and much more.
SmarterTools uses a standard interview process. Once a candidate is found, we generally initiate a call to meet the candidate, and answer questions and discuss the position with them prior to having an actual interview. Interviews are conducted by direct reports for the department the candidate may be joining, and, depending on the position, a second interview may be set up with a member, or members, of the Executive Team. Prospective employees are fully background checked, which inlcudes a credit check, and references are contacted. Prospective employees are not on-boarded and actually "hired" until the results of the background and reference checks are complete.
All positions at SmarterTools have complete job descriptions, which are given to the employee on their first day. We have a constantly-updated Employee Manual that lists all of the polices and procedures (security policies, PTO policies, etc.) followed by every member of the SmarterTools team. Employees must review and sign an acknowledgment of receipt of our manual prior to taking possession of company assets (laptop, charger, office key, etc.) and beginning their training.
Do you dream in code? Or, better yet, do you wake up in a cold sweat after dreaming of debugging an issue?
Yeah...we do too.
Are you someone who loves a challenge, and has the confidence, desire and skill set to exceed expectations? Do you work well under deadline, and pride yourself on finishing projects on time...if not early? Are you a committed software developer who has built upon your knowledge, experience and understanding as the technologies that drive the world have continued to evolve and improve? If so, you sound like the ideal SmarterTools Software Developer.
Have you ever had an interaction like this: Someone calls in, frantic because they're losing "millions of dollars a minute" due to some downtime or because of an issue on their server. We KNOW you have. And being able to help that person and fix their problem? That's a great feeling. There's just something inherently fulfilling about helping someone work through an issue.
Look, we build great software, but there ARE times when someone has an issue and needs to contact us for help working through it.
That's where you come in. Are you someone who likes troubleshooting issues? Do you enjoy figuring out why, all of a sudden, something isn't doing what it's supposed to do, even though "nothing was changed on the server"? Do you enjoy educating people on what DNS actually is, and how the slightest mistake in an SPF record can cause emails to end up in a junk folder? If so, you sound like the ideal SmarterTools Technical Support representative.