Lower support costs by giving customers the resources they need to find the answers they want. Articles are searchable and SEO friendly, allowing you to create additional, updateable content for your business, which search engines love. Knowledge base articles can also be organized by topic and can be created for individual Brands and, therefore, only displayed on the individual portals created for those Brands.Try for FreeBuy Now
Knowledge Base articles, news items and Community posts are all fully indexed and searchable. That means that the search bar on the portal can return results from all of those areas, giving customers access to a wealth of information.
Using Custom Feeds, you can add in your own blog post snippets and custom links to things like social media outlets, partner websites and more. You can even add custom buttons to the header and push users to specific pages of a website, external resources, and more.