Enterprise-level email, group chat, team
workspaces and more
On premise ticketing, live chat, issue
tracking and more
Web analytics, website health reporting,
email reports and more
Hosted ticketing, live chat, issue tracking
Industry discussions, technology
reviews, product updates and more
Read our mission statement and history,
and meet our executive team
See our open positions, our philosophy
and what we have to offer
Review our partnership opportunities
and tell us you're interested
Contact our technical support staff
or purchase emergency tickets
Get in touch with our sales staff
with pre- or post- sales questions
We offer extensive online help
documentation for every product
Join other SmarterTools customers
in our popular online Community
Find answers to your questions easily
and expand your product knowledge
SmarterStats Release Notes
Web Analytics and Online Health
2.7.1888 (Mar 3, 2005)
Added: Inclusions in Site Import Settings
Changed: Browser listing updated to support more recent browsers
Changed: Log files with resolved names now supported
Fixed: Bandwidth By Server web service function no longer caches results incorrectly, which was causing rapid calls to different servers to return identical data.
Fixed: Email reports were changed to accomodate more email viewer applications
Fixed: FTP works with more FTP servers
Fixed: International date formats supported on different servers
Fixed: Rare memory issues with the web interface were resolved
Fixed: Upgrades no longer require uninstall
Fixed: W3Cex Log files that contain non-IIS rows should import successfully
2.6.3 (Oct 25, 2004)
Added: Option to strip out ;jsessionid=X from query string
Added: Query string item exclusions
Fixed: Communication between two servers of different locales will now function properly
Fixed: Editing user from system admin failed on some users
Fixed: NULL rows paused import on site
Fixed: Several other minor issues were fixed
2.6.0 (Nov 21, 2003)
Added: Auto-detection of local log file types
Added: Getting Started Help now embedded into the application for easy reference
Added: New report - Return Visit Summary
Changed: Licensing menu item has moved to Help menu and has been renamed "Product Activation"
Fixed: Padding at the end of logs created by IIS will no longer falsely report bad rows
2.5.2 (Oct 22, 2003)
Added: Web service svcGlobalConfig added to allow bulk configuration utility to process sites. (Bulk configuration utility available by submitting a request to firstname.lastname@example.org)
Fixed: A date issue was fixed dealing with FTP transfers from boxes with non-US locale settings
Fixed: Site Info page now allows administrators to choose to view another page of log file details
Fixed: When using GMT offsets of +0000 or any non-hourly GMT offset, SmarterStats would fail to import rows from Common or NCSA logs
2.5.1 (Sep 26, 2003)
Added: More detailed error emails when MRS not authorized
Fixed: Email reports were failing to be sent on some setups
Fixed: Interactive reports now function in locales that are not en-us
2.5.0 (Sep 17, 2003)
Added: Default setting for SmarterLog directory has been added (administrators only)
Added: Interactive report that shows top missing links
Added: Interactive reports for Direct Referrers (those that directly link to a resource)
Added: New users by day/month reports, which count a user only the first time they appear in the date range selected
Added: Skinning now supports multiple skins being installed at the same time. Skin implementation can also be overridden by browser, platform, and browser version.
Added: System administrators may add servers from the manage servers screen (enterprise version only)
Added: System administrators may add sites from the manage sites screen
Added: System administrators may now use enter on the manage sites screen
Added: Window size can be chosen to allow user to select what size graphs and tables they desire
Changed: Geographic database updated
Changed: Help was adjusted to make it more easily viewed
Changed: Interactive reports are now case-insensitive
Changed: Interactive reports dealing with referrers now include the “No Referrer” statistic
Changed: Interactive reports were renamed to make them more easily understood
Changed: Look and feel of default skin adjusted to allow for better browser compatibility
Changed: Microsoft .Net Framework removed from the installer to make it a smaller download. Framework is downloaded from the web if needed.
Changed: Must register to use the free version
Changed: Report item filters box now shows report names sorted in alphabetical order
Changed: Report item list in custom reports is sorted
Changed: Spider and browser lists updated
Changed: Standard reports and Custom reports have been combined into one menu item called “Reports”
Changed: Top 404 and 500 error reports are now case-insensitive
Changed: Unique users by day/month reports now count a user once in each day/month
Fixed: A path-related statistics issue was found and corrected
Fixed: Alignment and titles were fixed on interactive reports
Fixed: An internationalization issue was identified that halted log parsing
Fixed: Browse for folder on Add/Edit Site was not working before first site added.
Fixed: Email reports did not have the correct style
Fixed: Email reports were displaying a tag in the subject when manually sent by a user
Fixed: General settings field “send problem emails” did not save correctly.
Fixed: Many browser issues are addressed
Fixed: Printed reports did not have the correct style
Fixed: Service Setting admin page works when server name is different from actual NetBIOS name (Enterprise version only).
Fixed: The IP interactive reports were not combining bandwidth correctly. This issue has been addressed.
Fixed: W3C log files created on Windows .Net Server 2003 that included the sc_win32_status imported incorrectly. This issue has been corrected.
2.0.0 (Jul 25, 2003)
Added: 65 new report items have been added giving end-users over 125+ report items to view.
Added: Ability to monitor good and bad lines in log files per log file. This replaces the previous total log line count for each log file.
Added: Additional information about the status of a site import to better monitor a sites status.
Added: An auto report generation option has been added for end-users who do not want to automate the "get report" button.
Added: Browse button in the site configuration to help choose ftp paths for standard log files.
Added: Browse button in the site configuration to help choose local or remote directories for SmarterStats log files.
Added: Browse button in the site configuration to help choose local or remote directories for standard log files.
Added: Email me this report for end-users is now available on all reports. (Enterprise Only)
Added: End-users can configure exclusions for directories on site imports.
Added: Feature to email administrators if service is not available. (Enterprise Only)
Added: Geographic Reporting for each continent on views, visits, hits, and bandwidth
Added: Geographic Reporting for USA view on views, visits, hits, and bandwidth
Added: Geographic Reporting for World View on views, visits, hits, and bandwidth
Added: Support for Ensim Web Appliance Pro to allow full automation of adding/deleting of sites. (Requires extra download)
Added: Support for the common Apache log file format.
Added: Support for the common Iplanet log file format.
Changed: Default style colors and slight design changes for better presentation.
Changed: Graph styles have been changed for better presentation.
Changed: Report items that show referral url's are now hyperlinked.
Changed: Some report item names have changed due to end-user requests to be more descriptive.
Changed: The welcome page statistics now follow the users filters.
Fixed: Issue in SmarterStats web server when large data was being posted back.
Fixed: Speed issue when FTP downloading log files over slow connections.