SmarterMail offers well over 300 different features that are available in the Enterprise, Professional and Free Editions. Below is a very brief list of some of them. See the Enterprise vs Professional page of our website for an overview of the different Editions of SmarterMail.
| Robust Webmail Client that is as powerfuls as any desktop email client |
| HTML rich emails that support images and videos |
| Complete synchronization with desktop and mobile clients |
| Request Read receipts (per email or setting to enable for all) |
| Request Delivery receipts (per email or setting to enable for all) |
| "Disposable" addressing by folder -- Create one-time use email addresses that are active for a specific amount of time for things like free trial sign-ups, newsletters, etc. |
| Add/create a task from an email |
| Ability to share email folders (parents and children) individually with domain users |
| View an email’s text, raw content, and header |
| Support for nested folders |
| Ability to move, rename and delete email folders |
| Automatic and manual saving of Drafts |
| Warning for common mistakes prior to sending messages (e.g. no subject, missing attachments, etc.) |
| Ability to use To address for replies |
| Choose Default From Address and Reply-To Email address |
| Plus Addressing to help organize newsletters, etc. |
| System, domain or user level folder auto-clean rules |
| Automatic forwarding to one or multiple email addresses |
| Catch-all alias |
| Ability to link files from cloud storage -- SmarterMail’s File Storage, Dropbox, OneDrive, etc. |
| Send / receive from email and domain alias addresses |
| Centralize email accounts from different providers within a single interface (SMTP Accounts and Email Retrieval) |
| Support for Autoresponders, including the ability to set different autoresponders for internal users, contacts or domain, set date ranges, frequency, etc. |
| Robust Content Filtering rules |
| Contextual shortcut for adding / updating filters |
| Domain or user Trusted / Blocked Senders |
| System, domain or user level spam filtering actions (move to junk, delete, mark as spam, etc) |
| Create and use multiple signatures |
| Set Delete action (move to folder, etc.) |
| Set text encoding |
| Set message priority |
| Ability to sort and filter by common items like: read/unread, emails with attachments, messages linked to tasks, flagged messages, etc. |
| Forward multiple emails as attachments |
| Help against phishing – indications of Trusted Senders, full email address shown if not trusted |
| Ability to hide images from external website |
| Automatic blocking of harmful scripts present in messages |
| Calendars |
| Attendee availability |
| Multiple Calendar support |
| Ability to share primary and secondary calendars with domain users |
| Subscribe to internet calendars |
| Domain or user Calendar auto-clean |
| Create appointments based off of specific time zones |
| Conference room scheduling |
| Domain calendaring for things like company holidays, PTO calendars, payroll calendars, etc. |
| Import/export ICS file |
| Categorize appointments for primary and secondary calendars |
| See Task start and due dates on a user's calendar |
| Ability to view personal and shared calendars concurrently or separately |
| Various views (e.g. Agenda, Month, Week, etc.) |
| Set a primary or secondary calendar as default |
| Complete synchronization with desktop and mobile clients |
| Contacts / Address Books |
| Grid view or card view |
| Import/Export VCard or CSV |
| Categorize contacts from primary and secondary folders |
| Multiple phone numbers and email addresses |
| Global Address List (ability to allow users to opt out) |
| Ability to show aliases and mailing lists in GAL |
| Multiple folder support |
| Ability to view personal and shared contacts concurrently or separately |
| Ability to share primary and secondary contact folders with domain users |
| Set a primary or secondary contact folder as default |
| Shortcut to add a contact from Email view |
| Shortcut to email a contact (or group of contacts) from Contacts view |
| Shortcut to send one or more contacts’ VCards via email |
| Supports contact properties from popular clients like Microsoft Outlook and Apple Contacts |
| Support for Apple’s contact groups (client-side only) |
| Complete synchronization with desktop and mobile clients |
| Group Chat |
| XMPP support for syncing to desktop and mobile clients (Adium, Digsby, IM+, etc.) |
| Domain chat search |
| Archiving for HIPAA and Sarbanes Oxley compliance |
| Audio and video chat |
| File sharing with previews |
| Offline messaging within the webmail client |
| Ability to use aliases as rooms |
| User availability (online, offline, away) |
| Download chat history |
| Ability to enable/disable per domain or per user |
| All communciation is kept within your server / domain |
| Can eliminate the need for third-party products/services like #Slack |
| Team Workspaces |
| Audio and video support for up to 9 individual users |
| Screen sharing: individual windows, applications or browser tabs |
| Password protected Workspaces |
| Guest access |
| Pin/unpin attendees |
| Text chat for unlimited users |
| Manage attendees: remove from workspace, remove from video and more |
| File sharing/storage by Workspace (separate from standard File Storage) |
| Ability to restrict file sharing permissions to organizer, domain users or everyone |
| Shareable links to a Workspace to allow for participation of users outside your domain |
| Can be used in conjunction with Calendar appointments/invites |
| Ability to set video quality |
| Input/output device management |
| Ability to see previous workspaces -- live chat, shared files, etc. |
| All communciation is kept within your server / domain |
| Can eliminate the need for third-party conferencing products/services like GoToMeeting or Zoom |
| Tasks |
| Grid view or card view |
| Task start and due dates can be added to your Calendar |
| Set Status (Canceled, Not Started, Completed, In Progress) |
| Set Priority level (1 - 10) |
| Manage/track completion percentage |
| HTML editor for Task description |
| Set reminders for Task due dates/times |
| Task Categories for primary and secondary folders |
| Multiple folder support |
| Ability to view personal and shared tasks concurrently or separately |
| Ability to share primary and secondary Task folders with domain users |
| Set a primary or secondary Task folder as default |
| Create a Task from email |
| Complete synchronization with desktop and mobile clients |
| Notes |
| Color coding to help with organization |
| HTML editor for Note description |
| Support images and video |
| Import Notes in CSV format |
| Grid view or card view |
| Category support for primary and secondary folders |
| Multiple folder support |
| Ability to view personal and shared Notes concurrently or separately |
| Ability to share primary and secondary task folders with domain users |
| Set a primary or secondary Notes folder as default |
| Complete synchronization with desktop and mobile clients |
| Web Interface (Webmail Client) |
| Robust browser-based client that matches features available in any desktop email client |
| Compatible with any modern browser |
| Responsive design for both desktop and mobile compatibility |
| Light or dark theme |
| Standard and Advanced Search |
| Preview message attachments |
| Notifications for shares, appointment reminders, events etc. |
| Automatic attachment/removal of shared items |
| Ability to customize login page for system wide or per domain |
| Thumbnails for image file attachments |
| News Feeds section - add/subscribe to news feeds and review directly from webmail |
| Download all attachments as .ZIP |
| Upload attachments in the background |
| File storage linking PLUS the ability to link files from services such as Dropbox, OneDrive, etc. |
| Automatic save as draft |
| Follow-up flagging |
| Linked emails and tasks |
| Advanced content filtering |
| Advanced spam filtering rules |
| User-level auto-clean |
| Support for multiple languages |
| Email address auto-complete similar to Microsoft Outlook |
| Import and export contacts |
| Support for user and domain aliases |
| Multiple signatures support |
| Multiple identity/SMTP support |
| Collaboration |
| Sharing of primary and secondary email folders |
| Sharing of primary and secondary Calendars |
| Sharing of primary and secondary Contacts |
| Sharing of primary and secondary Tasks |
| Sharing of primary and secondary Notes |
| Team Workspaces for audio / video conferencing for team-wide collaboration, within or outside a domain |
| Group Chat for audio / video / text chat for domain users |
| Automatic sharing of items / removal of shares |
| Synchronization of shares with desktop and mobile clients |
| Ability to use Aliases or User Groups for group messaging and sharing |
| File Storage |
| Share links to files versus adding attachments -- eliminates sending/file size limits |
| Blacklist certain file types/extensions |
| Previews available for certain file types -- icons for PDFs, etc. |
| Multiple folder support |
| Workspace and Group Chat files stored separately |
| Ability to password protect shared links |
| Ability to set time limit for link/download availability |
| Set public/private availability |
| Connect to third-party services such as Dropbox and OneDrive (including the ability to connect using School/Work Account) |
| Maling Lists |
| Bounce detection |
| Automatic removal of subscribers on bounces |
| Optional double opt-in |
| Subscriber custom fields |
| Friendly unsubscribe links in messages |
| Common subscriber database for all mailing lists |
| Merge variables and custom fields into messages (mail merge) |
| Toggle auto-generated response to mailing list commands |
| Enhanced mailing list compose with attachments |
| Customized command messages |
| Mail logging per subscriber |
| Throttling of mailing lists |
| Administration |
| Domain Administration / System Administration as separate roles |
| Multiple System Administrator accounts |
| Exhaustive Domain settings management |
| Ability to set System Administrator permission levels |
| Extensive Protocol and Process logging |
| Ability to set log levels (detailed, normal, exceptions only) |
| Set log file path to store logs on a separate drive/path |
| Set automatic deletion of logs to help conserve disk space |
| Set up log compression after X days to help conserve disk space |
| Custom logging available for specific, SmarterTools-led troubleshooting |
| Mark a domain as hosted externally |
| Create Domain and User Defaults with propagation of either |
| Remote wipe of mobile devices (requires EAS add-on) |
| Failover functionality |
| Administration from a Web browser |
| Users can be limited to specific protocols (e.g., IMAP, POP, SMTP) |
| Mass messaging to some or all users and domain administrators |
| Prioritize SMTP based on message type, domain or user |
| Spool functionality that allows third-party integration |
| Configurable outbound SMTP IP addresses |
| Complete Spool management and reporting (messages delivered, local vs. remote, top senders, etc.) |
| Complete message management (individual or multiple) for things like resetting retries, forcing delivery, moving and deletion of messages, all while they're in the Spool. |
| Access to Spam Quarantine, Virus Quarantine |
| View Throttled Users and/or Domains |
| View User Activity such as active/inactive users, duration, IP used to log in to webmail, protocol usage, etc. |
| User connection management by protocol |
| Multiple spools (smart spooling) |
| Manage current IDS blocks |
| Immediate blacklisting of connections and sessions |
| Powerful User impersonation |
| Configurable user password strength requirements |
| Configurable user settings by domain |
| Configurable and manageable bindings by IP and Port |
| Delivery limits, sender priority, reserved domains |
| Configurable and manageable system messages |
| Diagnostic tool for version checks, system locale settings, folder permissions, connectivity and product checks |
| Password compliance reporting and enforcement |
| System-wide folder auto-clean to enforce user quotas |
| Domain-wide and system-wide footers |
| Configurable and manageable Indexing |
| Ability to import users via LDAP or CSV |
| Ability to set Spool up on a separate drive, apart from Domain and User files/folders and program files |
| Domain list/dashboard that displays domain status plus the number of Users, Aliases, Mailing Lists, EAS users and MAPI / EWS users compared to limits, and overall disk usage |
| Ability to set domain/user status: enabled/disabled, ability to still accept mail when disabled, etc. |
| Service status (e.g., IMAP, Indexing, SMTP, etc.) |
| Indexing and Migration status |
| Ability to block certain File Extensions for attachments |
| Antispam Measures |
| Configurable and manageable options, including content filter bounces, max message size to scan, enabling SRS when forwarding, etc. |
| Support for Message Sniffer add-on |
| Support for Cyren Premium Antispam add-on |
| Incoming and outbound spam checking |
| Message retrieval via POP and IMAP (outgoing messages only) |
| Spam checking on POP3 message retrieval |
| Outgoing spammer detection and limiting |
| SpamAssassin-based Pattern Matching Engine |
| Support for distributed SpamAssassin servers (Linux or Windows) |
| SPF record checking |
| DKIM support |
| DMARC support |
| RBL/URIBL listing detection |
| Ability to add and weigh custom RBLs/URIBLs |
| Reverse DNS checking |
| Greylisting (based on IP, sender location, spam weight, etc.) |
| Configurable spam weights for system, domain and users |
| Configurable spam headers |
| Configurable and manageable Greylist options |
| Trusted senders |
| Require SMTP authentication for outgoing messages |
| Support for Declude |
| Allow Domain Administrators to override Actions |
| IP Bypassing for spam checks and/or greylisting |
| Greylist Filtering for excluding greylisting based on IP |
| SMTP Blocking |
| System-level Trusted Senders (domains and/or email addresses) |
| Compatible with third-party antispam solutions, services and appliances |
| Antivirus |
| Support for Cyren Zero-hour Outbreak Detection add-on |
| Out-of-the-box ClamAV |
| Support for third-party command-line antivirus solutions |
| Support for a remote ClamAV server (Linux or Windows) |
| Virus quarantine (outgoing messages only) |
| Security/Attack Prevention |
| Incoming and outgoing TLS |
| 2-Step Authentication, including support for email recovery or authentication clients (e.g. Microsoft or Google Authenticator) |
| Incoming and outgoing SSL |
| Active Directory Authentication |
| Optional alternate SMTP port |
| SMTP authentication by domain |
| Restrict administrator access via IP |
| Brute force detection for Webmail |
| Manual and automatic IP whitelisting/blacklisting |
| Automatic harvest attack prevention |
| Automatic denial of service prevention |
| Malicious script filtering in webmail |
| Throttle user and domain activity |
| Throttle incoming bounces to prevent saturation |
| Domain or user-based throttling |
| Reporting |
| Summary and trend reports available for System Administrators, Domain Administrators and users |
| Real-time performance Dashboard (service status, CPU usage, Memory usage, etc.) |
| Server Health reports/dashboard (average cpu/memory usage, drive statistics) |
| Security Dashboard (blacklist/whitelist connections, Zero-Hour outbreak info, ClamAV info, IDS violations, etc.) |
| Antispam Dashboard (Inbound spam level counts, Cyren/MessageSniffer/SpamAssassin numbers, greylisted connections, etc.) |
|
Advanced summary/trend reports for System and Domain Administrators (connections, traffic, spam, virus, etc.) |
| Domain Admininstrators and Users have Overviews/Dashboards that offer a high-level snapshot of data that's detailed in individual report |
| Data drill down for summary reports |
| Reporting statistics exposed as PerfMon counters |
| Export report data to CSV |
| Events and Notifications |
| Event-driven architecture |
| Notification profiles |
| Configurable system, domain and user events |
| Assign actions to events (e.g. command-line, notifications, etc.) |
| Default notification to all users when disk quotas are reached |
| Message Archiving |
| Enable message archiving for individual domains or all domains on the server |
| Set Archiving rules per Archive (all messages, inbound/outbound only) |
| Archive path can be on a separate or networked drive |
| Archive can be backed up separately or have custom backup rules |
| Search by domain, date range, sender/recipients or subject |
| Messages .ZIP compressed to help conserve disk space |
| Search, view and download (the original .eml files) archived messages |
| Messages stored in original .EML format |
| Restore messages to individual account/folder |
| Eliminates the need for third-party archiving products/services |
| Gateways |
| Set up as SmartHost or incoming gateway |
| Set up as a backup MX server |
| Set up as an outgoing gateway |
| User authentication and SSL/TLS support for outgoing gateways |
| Gateway authentication with other SmarterMail servers |
| Gateway can have domain exceptions |
| Spam checking available for incoming gateways |
| Greylisting available on gateways |
| Can set up multiple gateways in a round robin configuration |
| Mail Server Protocols |
| Microsoft Exchance ActiveSync (EAS) (Optional add-on) |
| Microsoft MAPI/Exchange Web Services (EWS) (Optional add-on) |
| SMTP |
| IMAP and IMAP IDLE |
| POP3 |
| LDAP |
| CalDAV |
| CardDAV |
| XMPP |
| Migration and Converters |
| Built-in mailbox migration for email, calendars, contacts and tasks from a variety of mail providers including Exchange, Office365 and more |
| Mail server converters for a variety of competitive products: Ipswitch iMail, Icewarp, MailEnable, and Mailmax |
| Automation (Web Services/SOAP) |
| SmarterMail is 100% API-driven meaning virtually every feature and function within all areas of SmarterMail is availble for integration/automation by third-party developers |
| Pre-built, open source integrations/modules for several popular control panels such as Plesk and WHMCS |
| All web services fully documented |