Pricing and features are taken directly from related websites, customer support, and marketing materials as of November 27, 2018 , unless otherwise noted. Information, features and pricing are subject to change. To report corrections, please contact the sales department by emailing sales@smartertools.com. During business hours you can also start a live chat or call us at 1.877.357.6278. For a more detailed comparison of SmarterMail and Microsoft Exchange, see SmarterMail and Microsoft Exchange: An Administrative Comparison
| Features | MDaemon Pro | Mailsite Fusion SE | IMail Premium | Icewarp Suite | Kerio Connect Deluxe | Microsoft 365 (Office) Enterprise E11 | SmarterMail Enterprise |
| Initial cost for 500 mailboxes | $1,510 | $2,000 | $1,795 | $5,640 | $15,0152 | $48,0003 | $799 |
| Over-the-air iPhone sync | • | • | • | • | • | • | • |
| Over-the-air BlackBerry sync | • | • | • | • | • | • | • |
| Over-the-air Windows Mobile sync | • | • | • | • | • | • | • |
| Microsoft Exchange ActiveSync (EAS) (50 mailboxes) | $249 | $20004 | $249.50 | $1805 | • | • | $349 |
| Microsoft Outlook sync | $2,400 | • | • | • | • | • | • |
| MAPI / Exchange Web Services | – | – | – | – | • | • | $199 |
| Webmail interface with collaboration | • | • | • | • | • | • | • |
| Chat (XMPP) server | • | – | • | • | – | • | • |
| Team Chat | – | – | – | $1,500 | – | • | • |
| FTP server | – | – | – | • | – | – | – |
| SIP server | – | – | – | • | – | – | – |
| SMS server | – | – | – | • | – | • | – |
| Events & notifications system | – | – | – | – | • | – | • |
| Antivirus | • | $2,000 | – | • | • | – | • |
| Antispam | • | $2,000 | • | • | • | • | • |
| Premium antivirus | – | – | $1,629 | $600 | – | – | $349 |
| Premium antispam | $1,035 | – | $1,200 | $900 | – | – | $349 |
| Intrusion detection system | • | – | – | • | – | – | • |
| Message archiving | • | • | • | • | • | • | • |
| File storage | – | – | – | – | – | • | • |
| License Maintenance (12 months) | • | • | • | • | • | – | • |
| Business hour support | •6 | • | • | • | • | •7 | •7 |
| Support contract | $7558 | – | – | – | • | – | – |
| Emergency support (24/7/365) | – | $9959 | $99910 | – | – / •11 | • | $39912 |
| Total Cost | $5,949.00 | $8,995.00 | $5,872.50 | $8,820.00 | $15,015.00 | $48,000.00 | $2,444.00 |
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1Office 365 Enterprise E1 does NOT come with any Office products or downloads
2The cost is $495 for 5 users and one year software maintenance. It is $33 for each additional user
3$8 per user per month
4$4 per mailbox and required for every user
5First 20 mailboxes are free - $6 per mailbox after
63-5 business day wait time for the included support and phone support available for $90 per incident
7Requires active Maintenance on a license
8Priority support: email support response within 1 business day, unlimited phone support during business hours, priority over non-priority tickets
98x5 support is available with a full subscription, and it's $995 for 1 year of 24x7 support
1024x7 Support provides two (2) support incidents which can be used during non-business hours — Unused incidents will expire when your IMail service agreement expires
11Starting December 5th customers can call support for urgent issues AFTER a ticket has been submitted
12Emergency support can be purchased and submitted immediately, as needed, and you will receive a response within 1 hour of submission