Download the most up-to-date Build of SmarterTrack. Legacy Builds can be downloaded by logging in to your SmarterTools Account.
Windows 2016 64-bit
SQL Server / MySQL
Microsoft .NET 4.7
Microsoft IIS
All System RequirementsLegacy Builds can be downloaded by logging in to your Account.
To download Legacy Builds, please login to the Account Management area and use the Legacy Builds page. Also, you can view and download the latest licensed version for any license key from the Licenses page.
SmarterTrack Free supports a single Agent and has most of the features of SmarterTrack Enterprise. In fact, you can do everything in the Free Editions -- set up multiple Brands, use forms, set up live chat on an external website and more -- except use SmarterTrack Communicator. That said, the Free Edition is primarily used to give you an opportunity to try out SmarterTrack before making a purchase decision. However, small companies can use it as a free, full-service help desk.
Below are links to some articles in the SmarterTrack Help documentation. These articles are good for gathering information such as the system requirements for SmarterTrack, competitor comparisons, business use cases and much more.
We offer a number of utilities to assist with the integration of SmarterTrack as well as other helpful tools. Please understand that these utilities are provided "as-is", and some may or may not work with more modern versions of our products. Clicking the links below will take you to our Support Portal where you can read more about the specific utility as well as get instructions for using it.