Utilities and Conversion Tools
SmarterTools has a large and active user base that is very influential in the development
of additional plug-ins, utilities and converters for our products. Below is a list of the tools available for moving to, or working with, SmarterStats.
SmarterTools recommends reviewing that your network, hardware, software, clients,
and other elements meet the requirements for SmarterStats. Release notes for legacy products are offered as a convenience, though these products are no longer supported.
View system requirements
SmarterTools provides release notes to customers to help them identify bug fixes,
changes, and feature enhancements in each SmarterStats release.
With each new release of our products we add new features, as well as make improvements to existing ones,
in order to provide the best products possible for our customers. Many times these changes
are a direct result of customer suggestion and interaction, making the development process
a very social experience.
View the SmarterStats help documentation, determine which edition is right for your organization, compare
SmarterStats with competing analytics software, or find out other general information
Technical Support Portal
SmarterTools provides many free resources to help customers resolve issues with
their SmarterStats installation, including online help documentation, knowledge
base articles and an online Community. Paid support options are also available along with comprehensive individual training. You can view all support options at the Support Portal.
SmarterStats Legacy Versions
Links to the release notes for legacy versions of our products are offered as a convenience. While these products are no longer supported via patches or hot-fixes, SmarterTools makes every effort to offer technical support for both legacy and current versions of all products.