Technical Support Portal
SmarterTools provides many free resources to help customers resolve issues with
their SmarterMail installation, including online help documentation, knowledge
base articles and an online Community. Paid support options are also available along with comprehensive individual training. You can view all support options at the Support Portal.
Utilities and Conversion Tools
SmarterTools has a large and active user base that is very influential in the development
of additional plug-ins, utilities and converters for our products. Below is a list of the tools available for moving to, or working with, SmarterMail.
SmarterTools recommends reviewing that your network, hardware, software, clients,
and other elements meet the requirements for SmarterMail.
View system requirements
SmarterTools provides release notes to customers to help them identify bug fixes,
changes, and feature enhancements in each SmarterMail release.
With each new release of our products we add new features, as well as make improvements to existing ones,
in order to provide the best products possible for our customers. Many times these changes
are a direct result of customer suggestion and interaction, making the development process
a very social experience.
View the SmarterMail online help documentation, determine which edition is right for your organization, compare SmarterMail
with competing mail servers, or find out other general information about SmarterMail.
Antispam and Antivirus Integration
Powerful antispam and antivirus functionality is included with every copy of SmarterMail.
However, some users may need extra protection or have fixed infrastructures.
View compatible third-party antispam and antivirus products
SmarterMail Legacy Versions
Links to the release notes for legacy versions of our products are offered as a convenience. While these products are no longer supported via patches or hot-fixes, SmarterTools makes every effort to offer technical support for both legacy and current versions of all products.