WINDOWS MAIL SERVER

SmarterMail 5.x is the cost-effective Microsoft Exchange™alternative, bringing enterprise-level functionality to businesses, ISPs, and Web hosting environments. Scalable and easy to manage, SmarterMail features a rich Webmail interface; collaboration; reporting; throttling; synchronization with Microsoft Outlook™, BlackBerry™, iPhone™, and Windows Mobile™ devices; and an event-driven architecture that provides automated actions and notifications. Enhanced antispam, antivirus, and security features provide 98% protection out-of-the-box.

CUSTOMER SERVICE SOFTWARE

SmarterTrack 3.x brings all the functionality of a Help Desk, a Ticket system, Live Chat, WhosOn, cost analysis, data mining, reporting, and a Knowledge Base in one software application, all delivered through an elegant Web interface. SmarterTrack’s event-driven architecture empowers organizations to develop and automate SLA policies to optimize customer service efforts into a powerful, multi-channel communications portal that delivers value, efficiency, and increased satisfaction.

WEB LOG ANALYTICS

SmarterStats 4.x is a Web log analytics tool that cost-effectively delivers accurate and detailed Web site statistics for a single site or tens of thousands of sites across a distributed network. SmarterStats supports numerous log file types, such as Internet Information Server (IIS) and Apache on Windows and Linux Web servers. The unique methodology in which SmarterStats interprets and converts log files reduces disk space utilization up to 85% while creating an ideal platform for reporting statistics and data mining.

REAL-TIME NOTIFICATIONS

SmarterNotify is a free, Windows-based desktop alert program that makes monitoring software and networks convenient by eliminating the need for always-open Web browsers and server connections. SmarterNotify is intended to be compatible with all SmarterTools products and third-party software can be monitored through the use of external Web services and plugins.