Applies to: SmarterTicket (all versions)
In order to revert a SmarterTrack license back to the free edition, run the following SQL queries:
delete from SmarterTicket_GlobalSettings where SettingName = 'LicenseKey';
delete from SmarterTicket_GlobalSettings where SettingName = 'ActivationKey';
IMPORTANT NOTE: The SmarterTicket_ is the table prefix change accordingly to your database configuration.