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HomeKnowledge BaseSmarterStatsSS - SmarterLogs file corruption
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Article ID260
Created On6/11/2008
Modified6/13/2008
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SS - SmarterLogs file corruption
Software affected: SmarterStats

There is the possibility that SmarterLog files can become corrupt if a server's backup software tries to access log files during the SmarterStats import process.  To avoid this potential issue, follow the steps below:

  1. Log into SmarterStats as the System Administrator
  2. Click on Manage 
  3. Manage Server 
  4. For local host 
  5. Click Action 
  6. Edit Server 
  7. Edit the Import Time of Day so that SmarterStats does not import log files while backup software is running (such as 8:00 AM to 5:00 PM) 
  8. Click Save