Applies to: SmarterStats (all versions)

There is the possibility that SmarterLog files can become corrupt if a server's backup software tries to access log files during the SmarterStats import process. To avoid this potential issue, follow these steps:

1. Log into SmarterStats as the system administrator.
2. Click on Manage. Then choose Manage Server and select For Local Host.
3. Click Action and choose Edit Server. 
4. You will need to edit the Import Time of Day so SmarterStats does not import log files while backup software is running (such as 8:00 AM to 5:00 PM). 
5. Click Save.