In order to upgrade an older version of SmarterTrack to the most recent 3.x release, perform the instructions below under the section that represents the installer you used when setting up the product.  These methods will maintain all of your configuration data.

Automated Installer

1. Backup your SmarterTrack installation and Database (just in case)
2. Download and run the latest automated installer from http://www.smartertools.com/SmarterTrack/Download/V3.aspx
3. When asked where to install the product, install into the same location as it was installed before (by defalt C:\Program Files\SmarteTools\SmarterTrack)

Manual Installer

If you have access to IIS on the server (dedicated server or VPS hosting).

1. Backup your SmarterTrack installation and Database (just in case).
2. Download the latest manual install package from http://www.smartertools.com/SmarterTrack/Download/V3.aspx.
3. Extract the contents of the package to a temporary directory.
4. Stop the SmarterTrack Site in IIS.
5. If you have made customizations to the web.config file in your existing install, back it up.
6. In your current SmarterTrack site, delete the following folders (do not delete any others):
   1. /bin
   2. /MasterPages/Horizon
   3. /App_Themes/Horizon
7. Copy the files from the SmarterTrack folder of the installation package into the site's location.  They should fairly closely represent what is already there.
8. If you have made customizations to the web.config file in your existing install, copy it back to the site from the backup.
9. Restart IIS

If you DO NOT have access to IIS on the server (shared hosting)

1. Backup your SmarterTrack installation and Database (just in case).
2. Download the latest manual install package from http://www.smartertools.com/SmarterTrack/Download/V3.aspx.
3. Extract the contents of the package to a temporary directory.
4. If you have made customizations to the web.config file in your existing install, back it up.
5. In your current SmarterTrack site, delete the following folders (do not delete any others):
   1. /bin
   2. /MasterPages/Horizon
   3. /App_Themes/Horizon
6. Copy the files from the SmarterTrack folder of the installation package into the site's location.  They should fairly closely represent what is already there.
7. If you have made customizations to the web.config file in your existing install, copy it back to the site from the backup.
8. If not, perform the following steps:
   1. Open web.config in Notepad
   2. Add a space at the very end of the file (to make notepad know it changed).
   3. Save the file
   4. IIS will detect the change and restart the site.