Applies to: SmarterTicket 2.x

 
Problem:
                              

If you get the error "Duplicate License Key" when trying to activate SmarterTicket.
 
Resolution:

Please run the following SQL Query:

delete from smarterticket_globalsettings
where SettingName = 'ActivationKey' or SettingName = 'LicenseKey'

Please contact SmarterTools Support if you have any questions.