WINDOWS MAIL SERVER

SmarterMail 5.x is the Cost-effective Microsoft Exchange™ Alternative—bringing the power of enterprise-level functionality to businesses, ISPs, and Web hosting environments. SmarterMail is Scalable and easy to manage with a richly rendered Web mail Interface, Collaboration, extensive Reporting, Throttling, Synchronization (Microsoft Outlook™, BlackBerry™, iPhone™, and Windows Mobile™ devices), and an industry-leading Events architecture that provides automated actions and detailed Notifications. SmarterMail delivers up to 98% Antispam, robust Antivirus, and enhanced Security measures (e.g. intrusion detection) out-of-the-box. Trust your business to a proven, stable Mail Server that compares to Microsoft Exchange™ with a significantly lower cost of ownership.

CUSTOMER SERVICE SOFTWARE

SmarterTrack 3.x brings all the functionality of a Help Desk, a Ticket System, Live Chat, WhosOn, Cost Analysis, Data Mining, Reporting, and a Knowledge Base in one software application—delivered through an elegant Web interface. The Event-driven architecture in SmarterTrack empowers organizations to develop and automate SLA policies to optimize Customer Service efforts into a powerful multi-channel communication portal that delivers value, efficiency, and increased satisfaction. Advanced features such as WhosOn, detailed Data Mining, and a Live Chat invite system enhance marketing performance and dramatically increase conversion rates. Run stand-alone or integrate with your customer database to provide a complete Customer Service Solution.

WEB LOG ANALYTICS

SmarterStats 4.x is a complete Web log analytics tool that cost-effectively delivers relevant, accurate, and detailed website statistics for a single website or tens of thousands of websites across a distributed network. SmarterStats provides a complete solution by offering support for many log file types [e.g., Internet Information Server (IIS), Apache, and more] and support for multiple operating systems such as Windows and Linux. The unique methodology in which SmarterStats interprets log files and converts them into an efficient, proprietary, relational database that reduces disk space utilization up to 85% while creating an ideal platform for reporting statistics and extensive data mining.