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I don't have a solution for you, but I just wanted to bump this as I've also experienced the problem. However, its not just zip files that were affected for me, the entire webmail became unusable and all the pages came down as weird glyphs. This was using sm4 on IIS5 I assume from this that smartermail...

Is anyone else having a problem with the Webmail interface losing track of the logged in user etc. It only occurs with the webmail service. I have tested it on both MSIE and FF with the same results, and it is not just me ... most of my clients are complaining of the same occurrence. SM Webmail runs...