Forums & Blog

Hi -- I've recently setup SmarterStats for my webpage and have been trying to figure out how to create a report to show duration of a view on each page. Is that possible? Thanks - Michael

Ok, I figured it out... Cookies were the issue, not the cache.

hey, Goto http://www.logodesignxperts.com and see they've got some real good logos. Have your say. Thanks A corporate logo is a graphical representation of the values that a company wishes to project about itself. Your business image depends on a logo design that is standout from the crowd &...

Hi i am testing Smarter Ticket. It works well only when i act as an anonymous user and try to get tickets that have been posted by the user with the given email id. i get the message "There was a problem sending your tickets." Please help me in this for this is the only error that i m facing. My Database...

Hello everyone - We put together an updated skinning guide for SmarterMail 4. We will keep the most current version posted on our Website at: http://www.smartertools.com/downloads/documents/smartermail/SmarterMail4_SkinningGuide.pdf If you notice any problems or incorrect information in the Guide, you...

I setup an instance of SmarterTicket v2.6.2497 (SQL2005 Express DB) two days ago and everything was working fine. I rebooted the machine and now I when I try to view a ticket I get: " An error has occurred: /SmarterTicket/Agent/frmReadMail_Body.aspx" in the frame where the body of the ticket should be...

Hello, Please consider providing the ability for an agent to choose the way SmarterTicket presents conversation history. Presently, you only provide a drop-down at the top-right of the page which shows timestamp and "IN" or "OUT". I think agents would find it helpful to be able to choose a "threaded...