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Hi, I have just started to use smartermail, great so far but im unsure what is better to do. Is it better to have a trusted senders list for domains or add IP addresses to the whitelist. How does smartermail handle a message which is in either a whitelist or a trusted sender? We have some support emails...

Our users are complaining that addresses from messages that they Unmark as Spam are not being added to their Trusted Senders list. I have tested and confirmed this behaviour on our server. The situation is temporarily relived by a reboot of the server, but it doesn't last long, after a few minutes...

I'm in a shared hosting environment. Smarter Mail 2.6 is installed. I have 2 domain content filters set up. 1. uses the from address and from domain options to create a whitelist of eligable senders to my domain 2. the uses the from domain options with wildcards turned on and just a '*' in the domains...

In the help file for Domain Content Filters, there is the following text: ---------------------------------------------------------------------------------------------------- Step 2 - Filter Type and Criteria Details Choose whether this filter requires one criteria to be met from each and every section...

Well unfortunately that is not an option as most of my users use SmarterMail (web interface) as their primary storage for email. Just like Hotmail or GMail. So the goal is using the domain filters to either elimate as much spam as possible or to mark those authorized senders as safe and bypass the existing...

Are we both agreeing that a trusted sender list seems to mean nothing in the SM world? What is the point of having a trusted sender list if they still pass through content filters? And if you are able to create a filter based on a trusted sender list, why do I have to go to domain "Spam Filtering" to...