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I'm running some initial setup tests as I plan to migrate from SM 4 to 5 and to a new server. We're currently using declude to handle all of our spam filtering, but are hoping to drop the extra cost if SM 5 can provide reasonable filtering for us. I have turned on simple spam filtering at the...

Hi, We're experiencing a lot of people not getting our emails who use SmarterMail. Upon investigation it seems most of our emails (not 100% though) are getting captured by the SPAM filter. Is there any way of working out why this is happening? We are sending emails from the domain yougodo.com Any...

I've got this problem where SmarterMail SMTP blocks mail based on a RBL that isnt accurate. I get complaints from users saying mail is being blocked, I check the SMTP log and it shows: 16:03:31 [68.177.48.80][56589851] rsp: 220 server1.itrebel.com 16:03:31 [68.177.48.80][56589851] connected at 3...

Actually these headers are from the the webmail on the server, might be more useful. Return-Path: <b@ourdomain.com> Received: from UnknownHost [125.185.67.134] by ourdomain.com with SMTP; Fri, 14 Mar 2008 08:38:52 -0400 Received: from [125.185.67.134] (port=9341 helo=125.185.67.134) by mail.ourdomain...

We are now getting loads of this type of spam :- the best solution for growth do it better make your friend bigger. These are the headers Microsoft Mail Internet Headers Version 2.0 Received: from mail pickup service by ourserver.ourdomain.com with Microsoft SMTPSVC; Fri, 14 Mar 2008 13:12:45 -0400 thread...

Hi, I've got a small question regarding the Domain Spam Filtering options. I'm running SmarterMail 4.3.2739 along with Declude. I want to allow domain administrators to be able to change their domain's spam settings, using the "Domain Spam Filtering" settings. However, I have noticed...

I am now using SpamAssasin. Does that change anything? How can I keep mail from other countries from getting filtered out?

With regard to spam filtering, once "Override spam settings for this account" is selected, is there a way to add all Outlook contacts as Trusted Senders? I cannot imagine that it would be necessary to add one e-mail address at a time -- augh!!! Thanks.

Okay I have an e-mail alias set with plus addressing to go into one of my e-mail user accounts. The problem I'm having is with spam. I'm getting plenty of spam to this account that is making it past greylisting, but instead of being caught by all the other checks I have setup, it will always get delivered...

I think having an automated way to "unmark spam" for a domain, rather than just per user, would be a good feature ... especially for corporate users that use SM For the spam service we all know that anything in your junk folder can be "unmarked as spam" and this adds the address to the trusted senders...