Forums & Blog

Hi, I have whitelisted 2 IP's that I like to have the right to relay from our SM server. However. looking in the SMTPLog I see other senders than my specified IP's. I also see that the mails are Spam. i.e. I obviously allow openrelay to some level. All I need is for SM users to send mail, and...

We're running the latest version of SM4, and have a client who reports that some of his messages never reach his recipients, particularly ones with attachments. He's using Outlook 2003 w/ SMTP AUTH. I took a look at our SMTP logs and noticed several occurrences of the following, where it appears...

On the surface this could appear simply to be a DNS related issue but DNS is OK and yet our clients simply can not reliably deliver - the session simply times out - at MailWise - specifically at the load balancers that sit in front of the mail servers. My own mail traffic with one of the recipients ...

I've got a SmarterMail server that is acting as a gateway to another SmarterMail server. The gateway server simply domain forwards everything for a specific list of domains onto the main server (after greylisting, etc.). Some mail is being rejected with the following message in the SMTPlog: - rsp: 552...

Bit of an odd one, but I'm writing a program to help us go through the logs our SmarterMail server produces, and I came across this 'oddity'. In the SMTP log, each line begins with the Time, IP address, and a seemingly 'Random' number that identifies the SMTP thread when more than one is happening at...

Hello My smtplog.log has error after error like the one below (with different ip addresses) 10:51:45 [81.15.200.237][3539136] Exception: System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host at System.Net.Sockets.Socket.EndReceive(IAsyncResult asyncResult)...