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Hi all, I've got one user from one domain whom is experiencing a new trend of rejected emails. There are really three types: 1. No MX record - I think this is a problem with the DNS. The rejection notification will say something like: Failed recipient recipientname@domainname.com Reason: Failed four...

My customers are not able to use the POP service of SmarterMail 4. I've tried setting up accounts and have noticed the same problem - Outlook Express hangs stating that it's not receiving a response, Outlook 2000 takes forever to get to 100% then throws out an error (I forget exactly what the error was...

I'm experiencing the exact same problem as described in http://forums.smartertools.com/forums/thread/25620.aspx but as there are no replies there (Beta forum), I'll try here. Install/upgrade went ok, I changed my IIS6 website to ASP.NET 2.0, there are no TCP/IP filters, no firewall is active. I can open...

I encountered the following problem and decided to post my work-around solution here in case anyone else needs it. (The redundant spellings in the subject should help people find the message using different search keywords.) BACKGROUND: I previously used a catch-all alias with extensive content filtering...

In the help file for Domain Content Filters, there is the following text: ---------------------------------------------------------------------------------------------------- Step 2 - Filter Type and Criteria Details Choose whether this filter requires one criteria to be met from each and every section...

Well unfortunately that is not an option as most of my users use SmarterMail (web interface) as their primary storage for email. Just like Hotmail or GMail. So the goal is using the domain filters to either elimate as much spam as possible or to mark those authorized senders as safe and bypass the existing...

You guys are killing me.. Am I to assume that no one from SmarterTools can figure this out as to why this is happening? Am I the only one having this problem?