Forums & Blog

SmarterTools announces the release of SmarterTrack 3.6.3267 . Highlights of the SmarterTrack 3.6.3267 release include: CHANGED: AboutThisFolder.txt files updated to reflect the purpose of directories they are in. CHANGED: Activation will now try HTTPS first, then failover to HTTP if port 443 is blocked...

SmarterTools announces the release of SmarterTrack 3.6.3246 . Highlights of the SmarterTrack 3.6.3246 release include: CHANGED: Bounce message received routine enhanced for more accurate detection. CHANGED: Ticket replies through the Web will always show all content to agent. FIXED: Agent Web Sessions...

What a ride! And what a great way to launch the official SmarterTools blog. SmarterTools arrived in full force at HostingCon 2008 . When we attended last year, one of the most frequent requests from customers, partners, and friends was to be able to meet a few of our lead developers who had been with...

SmarterTools is proud to announce the release of the new SmarterTrack 3.x, which is replacing SmarterTicket. As of Monday April 28 th , 2008, SmarterTicket will become a legacy product for SmarterTools and will no longer be available for purchase. Moving from SmarterTicket to SmarterTrack is not considered...

SmarterTools is proud to announce the release of the new SmarterTrack 3.x, which is replacing SmarterTicket. As of Monday April 28 th , 2008, SmarterTicket will become a legacy product for SmarterTools and will no longer be available for purchase. Moving from SmarterTicket to SmarterTrack is not considered...

is the beta still set to expire on the 30th? Are you going to give at least a week after the beta for us to get it purchased? Will there be a downloads area availible soon to test and look at?

As usual, we do not give out specific release dates on new releases. That said, we are very, very close. It is reasonable to expect major news on this topic before the end of the month. In short--SmarterTrack is "on track" and well worth the wait.

Hello All – SmarterTrack 3.x is coming along well. The development team has been doing a fabulous job pulling the new product together for us—and I am confident that you will be pleased with the results. We have been running in full ALPHA test for the last few weeks. Considering that SmarterTrack is...

Hello. Tim is out of the office this afternoon--let me see if I can help clarify what Tim is saying. We will be publishing the pricing soon. And as Tim said, any increases--where applicable--will not be dramatic. We have spent our entire time in business with a dedication to providing solid value to...