Forums & Blog

I've installed SmarterMail Sync into both my Microsoft Outlook 2000 and Microsoft Outlook 2003 and also Microsoft Outlook 2007 but somehow after a month or so when i sync it came out with this below. "Could not connect - SmarterMail 3.1 or greater required" My mail server is installed with...

This is the body of an email from one of my clients with the same issue: "I am having a serious issue with the Smarter Mail Sync and having trouble finding a resolution. It seems that it doesn’t like group meeting requests. What happens is that if a meeting request is accepted, it logs it into the...

We have precisely the same problem with the 7 users (total) here. If I uninstall SmarterMail Sync and delete all the shared contacts & calendars and reinstall it works again but only for about 3 days, then poof all the shared resources are gone and this same error pops into the shares. WHEN SmarterMail...

Thanks for the reply. I did try what you suggested without success. The problem to me seem to be the "Error 1404" business during uninstall. Did you figure out how to completely remove SmarterMailSync during the uninstall process?

Likewise, I'm stymied on fixing the one missing "SmarterMailSync" toolbar option at our company. I've tried all the various tips mentioned in this thread without success. The "SmarterMailSync.Connect" shows up checked in "COM Add-ins" of Outlook/Tools/Options/Other/Advanced Options, however it stubbornly...

Is there any way to create additional SmartMail Contacts folders and to sync these folders with a related contact folder in my Outlook? I'm using Outlook 2003 and my ISP is CrystalTech which is running SmartMail 4.1. If there is a way to maintain and sync multiple folders, this will greatly enhance operations...

Just upgraded to v4 and downloaded SMSync and having the same problem with Outlook 2007 on Win XP SP2