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Hey everyone, Not sure if anyone has ever tried this, but would anyone have knowledge of importing an ical or xml feed into the Calendar portion of SmarterMail (only reads the file) and then pushes out all of the information when a sync is performed in Outlook, Blackberry, etc.? Basically, the xml or...

I've installed SmarterMail Sync into both my Microsoft Outlook 2000 and Microsoft Outlook 2003 and also Microsoft Outlook 2007 but somehow after a month or so when i sync it came out with this below. "Could not connect - SmarterMail 3.1 or greater required" My mail server is installed with...

We have a customer trying to use Smartermail Sync with our Smartermail 4 server(version 4.3.3048). He had it working originally. However, lately, the sync operation has been failing. He is using Outlook 2003. We had him enable <isLogging> in the Smartermail Sync configuration file on his computer...

Error 550 in Outlook / Express: 'Authentication required for relay'. We have the following settings: Allow Relay: Nobody Bypass relay settings when using SMTP authentication: checked Require SMTP Authentication: Checked In Outlook - 'My server requires authentication': checked. The only...

I have SM 4.3 Pro and I use Thunderbird and Outlook 2007. I figured out that I can use Thunderbird's config editor to set it to check all folders for new messages, and I figured out how to do that in Outlook but it is really slow. I'd like to use IMAP IDLE on Outlook so that I don't have...

This is the body of an email from one of my clients with the same issue: "I am having a serious issue with the Smarter Mail Sync and having trouble finding a resolution. It seems that it doesn’t like group meeting requests. What happens is that if a meeting request is accepted, it logs it into the...

We have a client that says they have tried using mac mail, outlook, outlook express with either imap or pop3 and are having the same issue. They say that they see the email in their inbox in the webmail but are not able to download it to their email client for a delayed period of time. Not sure what...

Hello, We've implemented SmarterTicket and it all seems to be functioning properly other than the issue we have, and that is outlook 2003 blocks the 'view this ticket online' link. When it is clicked it opens the file dialogue box to open a file. The option I see that might help is Outlook...

Hi Padgetti, All you have to do is make sure that your firewall is configured to forward TCP port 143 to the mail server. Make sure that IMAP is enabled for your domain, and configure outlook to connect. Very easily done. - dnsplus.net, chicago

Hey guys, We just upgraded from version 3 to 4 and everything was running fine until we received a few calls about some clients not being able to POP there email. Quickly we were able to find out it was only effecting outlook 2007. We tried removing the POP abuse detection but had no joy. Log files revealed...