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I've installed SmarterMail Sync into both my Microsoft Outlook 2000 and Microsoft Outlook 2003 and also Microsoft Outlook 2007 but somehow after a month or so when i sync it came out with this below. "Could not connect - SmarterMail 3.1 or greater required" My mail server is installed with...

We have a customer trying to use Smartermail Sync with our Smartermail 4 server(version 4.3.3048). He had it working originally. However, lately, the sync operation has been failing. He is using Outlook 2003. We had him enable <isLogging> in the Smartermail Sync configuration file on his computer...

This is the body of an email from one of my clients with the same issue: "I am having a serious issue with the Smarter Mail Sync and having trouble finding a resolution. It seems that it doesn’t like group meeting requests. What happens is that if a meeting request is accepted, it logs it into the...

We have precisely the same problem with the 7 users (total) here. If I uninstall SmarterMail Sync and delete all the shared contacts & calendars and reinstall it works again but only for about 3 days, then poof all the shared resources are gone and this same error pops into the shares. WHEN SmarterMail...

We are using SmarterMail version 3.3.2439 with Outlook 2003 and the Sync version 2.0.2739 We have received this message before but I just recreated the link to shared calendars while upgrading Sync versions. "Smartermail Error" Could not locate he resource in question. Sharepoint exports are removed...

Thanks for the reply. I did try what you suggested without success. The problem to me seem to be the "Error 1404" business during uninstall. Did you figure out how to completely remove SmarterMailSync during the uninstall process?

Likewise, I'm stymied on fixing the one missing "SmarterMailSync" toolbar option at our company. I've tried all the various tips mentioned in this thread without success. The "SmarterMailSync.Connect" shows up checked in "COM Add-ins" of Outlook/Tools/Options/Other/Advanced Options, however it stubbornly...

Sorry if I'm missing something here but I've only been using SmarterMail for a few days. I've installed the Outlook Sync and it works great except that I can't seem to figure out how to also get my "Global Address List" to sync with my Outlook as well. Can anybody help me please ? Thanks!

We have a mixed environment with Windows XP / Office 2003 machines and a few machines with XP / Office 2007, and a machine with Vista. Most of our XP machines are working fine with the SmarterMail Sync, but we have problems with Windows XP and Office 2007. Basically, the smartermail sync component installs...

Is there any way to create additional SmartMail Contacts folders and to sync these folders with a related contact folder in my Outlook? I'm using Outlook 2003 and my ISP is CrystalTech which is running SmartMail 4.1. If there is a way to maintain and sync multiple folders, this will greatly enhance operations...