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I've installed SmarterMail Sync into both my Microsoft Outlook 2000 and Microsoft Outlook 2003 and also Microsoft Outlook 2007 but somehow after a month or so when i sync it came out with this below. "Could not connect - SmarterMail 3.1 or greater required" My mail server is installed with...

We have a customer trying to use Smartermail Sync with our Smartermail 4 server(version 4.3.3048). He had it working originally. However, lately, the sync operation has been failing. He is using Outlook 2003. We had him enable <isLogging> in the Smartermail Sync configuration file on his computer...

We have a client that says they have tried using mac mail, outlook, outlook express with either imap or pop3 and are having the same issue. They say that they see the email in their inbox in the webmail but are not able to download it to their email client for a delayed period of time. Not sure what...