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Is there a way that I can change the settings in smarterstats to only get logfiles twice daily or at specific intervals? I am trying to maximize the bandwidth invlolved with our logging setup.

I've just recently upgraded to SmaterStats 4 Professional Edition and I'm receiving the following error when adding a new site: When clicking on the 'browse' button to locate where IIS logs are located, the pop-up window lists the following error: Server Error in '/' Application...

Hi There, i was hoping someone could shed some light on this for me. We are running Smarterstats Enterprise on Windows 2003 under IIS, we have around 50 sites loaded on the package now and for some reason some of the sites import at 8am in the morning and do not reimport the rest of the days stats. The...

Hi ! I have a problem with an importation of apache's logs by FTP. The ftp is OK, user rights are OK but when the smarterstats server go to download logs it posts this message : Import Error: 02/05/2008 13:54 - Impossible de trouver une partie du chemin d'accès "C:\SmarterLogs\WebLogs\152"...

I recently just upgraded to the latest version smarterstats (3.3.2950) as it stopped importing files, and that fixed the issue in the past. Now when it imports files, approx. 90% of the lines that are importing are bad lines so it there are 100,000 lines being imported, only 7,000 are valid and the rest...

I've been evaluating the free edition of smarter stats over the past month with one of our hevier trafficked sites. The log files this site generates range from 250MB to 1.2GB per server per day and there are two load balanced servers. The error message that i'm getting roughly says "Import...

Hello all, I have smarter stats up and running on a IIS 6.0 web server. The company's web site's we are tracking are on the same server. I have Smarter Stats Enterprise version 3.0.2070. I have no problem with 3 of the 5 web sites I want to monitor. There are 2 other web sites with the same logging...

Problem Summary Visit counts between Free & Enterprise editions do not match using same web logs for import Problem Details I am currently in the process of moving from the SmarterStats FREE Edition 3.3.2761 to SmarterStats Enterprise Edition 3.3.2761. For various reasons, I am unable to follow the...

Hi, I am using SmarterStats 3.3.2761 Enterprise Edition and when importing the logs from one domain, the action is never complete. I get no error and the problem is only with one domain, other domains works fine. domain logs are downloaded by FTP, and I can see that the log file is being downloaded but...