Forums & Blog

Always that I enter in Portal of SmarterTrack is show to me the option to news users register in portal, but I always unchek the option Enable new user registration in Customer Portal. This option work per one day and the next day show to me checked the option Enable new user registration in Customer...

Hi, We are trying to integrate our pre-existing Smarter Track system into a singular entity of which Smarter Track is just a piece. We have a .NET project with custom users/roles/etc. I have been trying to integrate a 'free' edition of Smarter Track so I don't mess up our live system. I've...

I logon to my server via webmail interface, and set the system to remoember my password etc. what happens is after 10 or so minutes, it kicks me out and then says too many failed logins in a short time and I cant logon. I thouhgt possibly that someone was trying to hack the admin password and changed...

Hi there I am trying to implement a custom login provider to authenticate SmarterTrack users against a standard ASP.Net Membership database. To do this, I have written a web service (in VB) based on the sample provided, but receive the error that follows. Unfortunately, I cannot debug the error as it...

HI friendies, No is better if in the moment that the client enter in chat the operator that would go do the atendiment reeive a alert like a song or a pop-up in the Windows or something similar? What the attendant happens when leaves the SmarterTrack? He continue at receive tickets and no more receive...

Can I just create a web service in Cold Fusion? What fields should it take? I tried creating one with the same field names in the login form but it didn't work: ctl00$MPH$CustomerLogin1$ctl00 - for username ctl00$MPH$CustomerLogin1$ctl01 - for password What does the web service need to return? Just...

Can you tell me if SSL connection is available for SMTP and POP. This is especially important for businesses that are moving to Google's managed servers. All connections to Google require SSL. I see port numbers can be specified, but not SSL connection.

I would like to use SmarterTrack in my existing site for the clients already logged in. Is it possible to avoid extra sign in procedure and use of CAPTCHA, and to pass user credentials thru API or QueryString so that SmarterTrack recognizes current user? Michael

Hi, Just upgraded to smartermail. Imail allowed the default domain to use *user-name-only*. Smartermail is requiring *user@domainname.com*. Of course, that;s causing us a bit of an issue, I'm an ISP and all of my users have to change how they login. Can I change that to *user-name-only* ?

In the past I was able to add an email name to the dropdown on a particular domain by typing in the new email address and pressing enter. This added to the list of email addresses for quick click on and then go to a particular email mail box. With the new edition of SmarterMail, I can't seem to do this...