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Certainly, I would recommend using the "Shared Host" aka manual installation package. You should use separate IIS application pools for security and be certain if you use the same database for both installations (which I don't recommend) to change the object qualifier (default is "st_"...

"Disaster" is putting it mildly. I spent about 6 hours today trying to fix the mess IE8 left. Was unable to get it uninstalled. I ran the uninstaller from add/remove on a windows XP configuration and after a reboot IE8 still showed it's ugly head. Although no longer in the programs list...

I have just installed SmarterTrack Enterprise 3.6 and it appears to be running 100% under the built in web server, however when I switched to using IIS (7) none of the skin "data" is being displayed; if you try to view the CSS file [http://localhost/App_Themes/Horizon/CSS/StyleSheet.ashx?guid...

Just installed and got this error on startup. Help ! Server Error in '/' Application. Could not load file or assembly 'RadMenu.Net2' or one of its dependencies. The module was expected to contain an assembly manifest. Description: An unhandled exception occurred during the execution of...

Hi all - just a quickie to confirm a few things. I have been tasked with creating a box which will audit/report on our intranet servers logs Our intranet box is win2000 I have VM'd a Win 2003 r2 sp2 box with the free version 4.0 of smarter stats installed. I have installed this fine and can log in...

We absolutely love SmarterTrack. Except for 1 thing. The installer! Each and every time we have installed or upgraded we have had moderate to severe installation problems on Windows Server 2003. This time it was the dreaded "Error 1303. The installer has insufficient privileges to access this directory...

I've had some trouble with installing SmarterTrack, but after some back and forth with my hosting company, it looks to be running right for the moment [meaning I can log in and move about the customer portal as well as the management interface]. I'm not saying its 100% yet as I need to prove...

Hello I've just installed the free version of SmarterStats version 4 and wanted the change the default "localhost" server in the server settings. I logged in as System Administrator and deleted the "localhost" server and when I tried to add a new server, it wouldn't let me...

After upgrading from 3.x to the latest 4, everything seems to be missing. No sites, reports, etc. I had to create a new site and I though maybe I could reprocess the site, but I can't find any log files on the disk for the older version. Anybody have any ideas? Thanks

Maybe I'm missing something, but in the free edition, I've tried to install it like 5 times. It never goes past the section where you have to change the admin password. Does the webservice need special access or something, or is it not even an issue at this point. Very frustrating... Any ideas...