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Just installed and got this error on startup. Help ! Server Error in '/' Application. Could not load file or assembly 'RadMenu.Net2' or one of its dependencies. The module was expected to contain an assembly manifest. Description: An unhandled exception occurred during the execution of...

Hi all - just a quickie to confirm a few things. I have been tasked with creating a box which will audit/report on our intranet servers logs Our intranet box is win2000 I have VM'd a Win 2003 r2 sp2 box with the free version 4.0 of smarter stats installed. I have installed this fine and can log in...

We absolutely love SmarterTrack. Except for 1 thing. The installer! Each and every time we have installed or upgraded we have had moderate to severe installation problems on Windows Server 2003. This time it was the dreaded "Error 1303. The installer has insufficient privileges to access this directory...

I've had some trouble with installing SmarterTrack, but after some back and forth with my hosting company, it looks to be running right for the moment [meaning I can log in and move about the customer portal as well as the management interface]. I'm not saying its 100% yet as I need to prove...

Hello I've just installed the free version of SmarterStats version 4 and wanted the change the default "localhost" server in the server settings. I logged in as System Administrator and deleted the "localhost" server and when I tried to add a new server, it wouldn't let me...

After upgrading from 3.x to the latest 4, everything seems to be missing. No sites, reports, etc. I had to create a new site and I though maybe I could reprocess the site, but I can't find any log files on the disk for the older version. Anybody have any ideas? Thanks

Maybe I'm missing something, but in the free edition, I've tried to install it like 5 times. It never goes past the section where you have to change the admin password. Does the webservice need special access or something, or is it not even an issue at this point. Very frustrating... Any ideas...

I have submitted a couple of tickets to ST but thought I would see if any of you are having issues on install. I tried the automated way and it did not work, so I deleted all that info and started over. I ended up getting Object Reference not set to an instance of an object for about a dozen times when...

I just went through the full install of SmarterTrack on my personal Vista machine to test out the system and see if I can get a grasp on this before I put it on the server. I can't find how to get to the place what the customer sees to create a new ticket or chat with a representative. I also went...

The short answer is "yes." But we want to be clear for you and other readers. Let's say that you were a conventional hosting company that had a shared environment. If a customer signed up for your service, he would use your control panel to upload his web site and related apps to his allotted...