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I recently just upgraded to the latest version smarterstats (3.3.2950) as it stopped importing files, and that fixed the issue in the past. Now when it imports files, approx. 90% of the lines that are importing are bad lines so it there are 100,000 lines being imported, only 7,000 are valid and the rest...

Hello all, I have smarter stats up and running on a IIS 6.0 web server. The company's web site's we are tracking are on the same server. I have Smarter Stats Enterprise version 3.0.2070. I have no problem with 3 of the 5 web sites I want to monitor. There are 2 other web sites with the same logging...

Problem Summary Visit counts between Free & Enterprise editions do not match using same web logs for import Problem Details I am currently in the process of moving from the SmarterStats FREE Edition 3.3.2761 to SmarterStats Enterprise Edition 3.3.2761. For various reasons, I am unable to follow the...

Hi, I am using SmarterStats 3.3.2761 Enterprise Edition and when importing the logs from one domain, the action is never complete. I get no error and the problem is only with one domain, other domains works fine. domain logs are downloaded by FTP, and I can see that the log file is being downloaded but...

We recently had to do a server re-install. We restored our log file and tried to do a re-import on the log files. However the reimport gets stuck half way through. No errors are generated. Is there and additional log or debug I can look at? I'm using SmarterStats Professional Edition 3.1.2357.