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I recently just upgraded to the latest version smarterstats (3.3.2950) as it stopped importing files, and that fixed the issue in the past. Now when it imports files, approx. 90% of the lines that are importing are bad lines so it there are 100,000 lines being imported, only 7,000 are valid and the rest...

I've been evaluating the free edition of smarter stats over the past month with one of our hevier trafficked sites. The log files this site generates range from 250MB to 1.2GB per server per day and there are two load balanced servers. The error message that i'm getting roughly says "Import...

Consistently getting the following error: If I restart the service on the server it will work for a bit then error again. Tried different logs to make sure they weren't corrupted. Site has run fine for months.. Have 3 other smaller sites that are running normally... Any ideas? Currently Gathering...