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Hi, I am using Smartermail 5.x as a POP server and use Exchange 2007 for a subset of my staff. Their POP account forward to their Exchange accounts. Recently we have a had a problem where lots of mail has not been forwarding out of teh POP server. In SmarterMail 4.x the setting for controlling what level...

I'm running some initial setup tests as I plan to migrate from SM 4 to 5 and to a new server. We're currently using declude to handle all of our spam filtering, but are hoping to drop the extra cost if SM 5 can provide reasonable filtering for us. I have turned on simple spam filtering at the...

Hi We have a client with smartermail 5 pro, one email domain name with about 10 POP3 accounts in Outlook 2003. Windows 2003 srv, AD etc. I want to copy ALL incoming and outgoing messages to another email account ( allemail@domain.com ) which will be read by an internal CRM style package to update various...

Hi people. As far as i understand the filter learns from the SPAM and HAM folders. I have setup an email address for users to forward messages that are spam but managed to "Wigggle" through SPAM Assassin. We then review the inbox and check that the messages forward are infact SPAM. We were...

Hi All, Forgive what may be an obvious question but having searched through the help-guide and forums I'm non the wiser. Can anyone clarify if forwarding mail (mailbox with forward enabled) or creating an alias will still perform SPAN/virus checking; in the case of the former if any SPAM will be...

My logs are showing the following error over and over. Can anyone give me a clue on how to fix this? I've checked, double checked, and tested the SMTP settings and they are correct. Error: ===================== [4/4/2007 12:00:17 AM] Agent: N/A FAILED TO GET MAIL FOR ComputerOne Support!!! connected...

Hello, Unless we're missing something, the feature "Edit Agent" --> "Forwarding and Alerts" --> "Alert To" is useless in its current state ... since only the Subject appears in the Agent's mobile alert. Please allow me to explain: We wanted to use that feature to send a text message to the agent...