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  • Tickets transferred to wrong customers!

    Hello folks, We are an IT services provider, providing support to a number of clients. when my customers' agents go to transfer tickets, the transfer list includes my OTHER customers. This allows tickets to be transferred to the wrong people, wich, obviously is a HUGE problem. How can I stop that...
    Posted to Forum by smf on 09-30-2008
  • Sell and transfer license

    I'd like to sell my "SmarterMail Professional Edition 3.x - Unlimited Domains - Unlimited Users" license. At last we have a new server and SmarterMail is the latest mail server we think about it. I lost many many customers because of its bug in Webmail, and this company did nothing about...
    Posted to Forum by hayatbilgisayar on 01-26-2008
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