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In the en.xml file have a BUG , because have two entries with equals name. This entries have a name of @Reprocess and in the page Settings > Site Settings and option Site Importing in the page of Personate > Site Administrator you can see this but in the demo online you no have this access. To...

I've just recently upgraded to SmaterStats 4 Professional Edition and I'm receiving the following error when adding a new site: When clicking on the 'browse' button to locate where IIS logs are located, the pop-up window lists the following error: Server Error in '/' Application...

I have SmarterStats Enterprise Edition 3.3.2761 and for the last two weeks it I have been unable to get any statistics for my website. Instead it just says in red letters, "An unhandled error has occurred. As a result, no data can currently be shown. Please contact support." Can someone please...

I am using SmarterStats 3.3.2761. I created a My customer Report and set the mail report which is mailled to me daily. (the language is zh-TW). However, I got a mail as below. ?????? Site Name : MasterWeb Date Range : 2007/10/1 to 2007/10/1 All of the Chinese characters are changed to "?".