Forums & Blog

I share this sentiment as well. Our institution (large) has the standard requirement of SSL for both IMAP and POP. I had hoped I could find a workaround by forwarding it out to a free service, then learned that there aren't ones which don't require SSL as well. So, what means... no incoming email...

When you are managing tickets, there is an option to send a message, which shows up as a comment, but it looks like it sends an email as well as you can cc people, etc. I see that it shows up as a comment, but no email ever goes out. There is also no email sent to users when a comment has been added...

I have smartermail. I use it at work with Outlook 2003, and I think its setup as POP3, because I dont see where to change that setting. Anyhow, it works well with my blackberry, and when outlook is closed, all emails that are directed to my smartermail account address do eventually endup on my blackberry...

This is not a consistent issue across all domains on the server. I have about 20 domains set up in SmarterMail. I just got a new server so I've migrated SmarterMail from version 2.6 to 4.3xxx. Some domains are fine and can send and receive emails internal to the domain as well as outside of the domain...