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Hi all, I have setup the DomainKeys in SmarterMail 5.5 Professional, and everything seems working great. I sent mail to port25, Yahoo & Google domains just to check the status and again everything passed out except one thing. SPF = Pass, DomainKeys = Pass but, DKIM = neutral (no sign) So what is...

Hi all, I need to know if there is any difference in the method of creating DNS records to set the DomainKeys? Step #1: Creating the TXT record on the root path of the domain (in Forward Looking Zone) where other records like MX, NS or A resides. Step #2: Creating first a sub domain/directory (_domainKey...

Hi JLance, My DNS Settings are filled out. The TCP/IP settings are manually inserted. I use the DNS server at my ISP, so I don't host my own DNS server. On my SmarterMail admin site the two fields "IP of Primary DNS" and "IP of Secondary DNS" are filled out as well. With the same...

Hi! I have the same problem but I have in my structure is 2 email server's only to receive and 1 server to be send email. To these 2 email server's I don't have the RDNS configured because these server's don't send emails and the sender server have configured the RDNS. The queston...

I moved over from MailEnable Professional to SmarterMail Enterprise on Weds evening and had my fingers crossed it would go smoothly. I have to say that so far I prefer the functionality of SmarterMail but Iwas up to 2am Weds evening trying to get the conversion utility to work but despite trying a number...

I've added Hostname/IP in "Settings">"Hostnames" with the hostname used - is there somewhere else I should add this?

After following the instructions in the help documentation to set up my domain keys entry for Smarter Mail, I kept getting a result of "permerror = no key" on test messages sent to my Yahoo account. I sent a test message to auth-results@verifier.port25.com which confirmed the problem and also...

Hi ! I have a lot of problems on all the server I migrate on the version 5.1 First problem : Some e-mails bounce back to valids e-mail address ! I send it it's bounce back ! I send it the customer received it ! I said it again and it's bounce back again ! I have phones the full day yesterday...

I have a client that would like the ability to perform a Reverse DNS lookup from the list of IP addresses. (Report Items, Visitors, IP Addresses). I showed him how to copy/paste the IP into a site like www.ipchecking.com , but he'd like a one-click solution. Is there any way to modify this report view...