Forums & Blog

Hello, I am using the trial version of SmarterTrack, and I was playing with custom fields. I have created a new Date and time custom field with the current date and time as default value, and added to the ticket template. Then I went to create a new ticket, but the date and time custom field appeared...

In the en.xml file have a BUG , because have two entries with equals name. This entries have a name of @Reprocess and in the page Settings > Site Settings and option Site Importing in the page of Personate > Site Administrator you can see this but in the demo online you no have this access. To...

I've just recently upgraded to SmaterStats 4 Professional Edition and I'm receiving the following error when adding a new site: When clicking on the 'browse' button to locate where IIS logs are located, the pop-up window lists the following error: Server Error in '/' Application...

Hi ! I have a lot of problems on all the server I migrate on the version 5.1 First problem : Some e-mails bounce back to valids e-mail address ! I send it it's bounce back ! I send it the customer received it ! I said it again and it's bounce back again ! I have phones the full day yesterday...

I am using SmarterStats 3.3.2761. I created a My customer Report and set the mail report which is mailled to me daily. (the language is zh-TW). However, I got a mail as below. ?????? Site Name : MasterWeb Date Range : 2007/10/1 to 2007/10/1 All of the Chinese characters are changed to "?".

When I try to use the search function in the lower left-hand area of the screen I get: Server Error in '/' Application. The resource cannot be found. Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable...