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All Tags » bug » SmarterTrack v3.1.3050 (RSS)
  • Bug/Request #adminhyperlink# in event action email body

    The variable #adminhyperlink# when used in the body of an email notification event takes me to the ticket but just the ticket sub-frame of the Management Interface. Once the ticket is responded to, like reply and close, I'm taken back to a blank screen, very annoying. I need to reaccess the interface...
    Posted to Forum by scottkct on 05-18-2008
  • [BUG?] Auto-Responder not Plain Text

    Hello! I set Ticket Settings "Email Send Mode" to "Plain Text", but anyway the autoresponder sends HTML: [...] MIME-Version: 1.0 Content-Type: multipart/alternative; boundary=----_SmarterMail_NextPart_6521400258406170 Date: Wed, 14 May 2008 16:29:29 +0200 Subject: re: [315-0FBDB3C9...
    Posted to Forum by pfeifferl on 05-14-2008
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