Forums & Blog

Well, let’s start by saying that upon each upgrade and/or activation purchase an email is sent with instructions on activation. As you can see from Grady’s response above, this procedure is accessible through the customer portal. Oranuf – I know that you said you looked thoroughly, but consider that...

Grimm - Let me add that it is important to remember that any Support Ticket that is started is REFUNDED IN FULL if it turns out to be a bug or an activation issue. We need the Support Tickets to track the issue and to get permission to access a server (etc.) to give the kind of help that may be needed...