Forums & Blog

SmarterTools announces the release of SmarterTrack 3.6.3267 . Highlights of the SmarterTrack 3.6.3267 release include: CHANGED: AboutThisFolder.txt files updated to reflect the purpose of directories they are in. CHANGED: Activation will now try HTTPS first, then failover to HTTP if port 443 is blocked...

SmarterTools announces the release of SmarterTrack 3.6.3246 . Highlights of the SmarterTrack 3.6.3246 release include: CHANGED: Bounce message received routine enhanced for more accurate detection. CHANGED: Ticket replies through the Web will always show all content to agent. FIXED: Agent Web Sessions...

SmarterTools is proud to announce the release of the new SmarterTrack 3.x, which is replacing SmarterTicket. As of Monday April 28 th , 2008, SmarterTicket will become a legacy product for SmarterTools and will no longer be available for purchase. Moving from SmarterTicket to SmarterTrack is not considered...

As usual, we do not give out specific release dates on new releases. That said, we are very, very close. It is reasonable to expect major news on this topic before the end of the month. In short--SmarterTrack is "on track" and well worth the wait.