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Hi, We are trying to integrate our pre-existing Smarter Track system into a singular entity of which Smarter Track is just a piece. We have a .NET project with custom users/roles/etc. I have been trying to integrate a 'free' edition of Smarter Track so I don't mess up our live system. I've...

We are no longer able to open and reply to tickets that have nested reply histroy. It does not matter if we try on firefox or IE We have several tickets now that if we try and hit reply it hangs and we have to quit the browser and reopen it. This only started after the upgrade.