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All Tags » SmarterTrack 3.x » Missing Feature (RSS)

  • [#CLIENTEMAILCONTENTS#] Does not include body in Auto Responder

    In my auto responder the [#CLIENTEMAILCONTENTS#] tag does not include the body is there a way to include the body in the AutoResponder?
    Posted to Forum by chris_r on 04-08-2008

  • Change Subject of a Ticket

    Is there any way to change the subject of a ticket. If a user sends 'error message' or 'need help' as a subject i would like to change it. Barry
    Posted to Forum by Barry on 04-02-2008

  • SSL for POP and SMTP

    Can you tell me if SSL connection is available for SMTP and POP. This is especially important for businesses that are moving to Google's managed servers. All connections to Google require SSL. I see port numbers can be specified, but not SSL connection.
    Posted to Forum by xavier1 on 03-28-2008

  • [BUG] - Missing Merge Ticket feature

    There does not appear to be any way to merge two tickets from a client that is a duplicate. This was a valuable feature in ST 2.x.
    Posted to Forum by kandy on 03-12-2008
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