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Hello I've just installed the free version of SmarterStats version 4 and wanted the change the default "localhost" server in the server settings. I logged in as System Administrator and deleted the "localhost" server and when I tried to add a new server, it wouldn't let me...

In the en.xml file have a BUG , because have two entries with equals name. This entries have a name of @Reprocess and in the page Settings > Site Settings and option Site Importing in the page of Personate > Site Administrator you can see this but in the demo online you no have this access. To...

I understand from ST-BDavid that V4 now excludes robots from all results by default (except robot-related reports) - excellent to hear! New UI is looking good too. We've run into issues with existing scheduled e-mail reports turning up blank, but I understand SmarterTools is working on a fix, due...

[quote user="ST-BDavis"] Remember that SmarterStats 4.x removes Spiders/Bots from all reports ('cept those that refer to spider/bots). [/quote] Hurray! Been clamouring for this feature for years, great to see it included in V4. That's almost certainly the prob with the OP's stat...

When I log in to SmarterStats 4 I am initially presented with "The 7-Day Overview Page". Is it possible to change this to, say, 30 days? I've tried changing this via Settings > My Settings > Account Settings > Report Options, as well as via the Site Settings > Users, but it...

I've just recently upgraded to SmaterStats 4 Professional Edition and I'm receiving the following error when adding a new site: When clicking on the 'browse' button to locate where IIS logs are located, the pop-up window lists the following error: Server Error in '/' Application...

Another vote for an update. Thanks!