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Hello I've just installed the free version of SmarterStats version 4 and wanted the change the default "localhost" server in the server settings. I logged in as System Administrator and deleted the "localhost" server and when I tried to add a new server, it wouldn't let me...

I've just recently upgraded to SmaterStats 4 Professional Edition and I'm receiving the following error when adding a new site: When clicking on the 'browse' button to locate where IIS logs are located, the pop-up window lists the following error: Server Error in '/' Application...

For SmarterMail 5 Enterprise. A server setting was made for the Folder Auto-Clean settings and Domain level changes have been restricted. Is it possible to change the Folder Auto-Clean settings for just one domain? This KB article explains how to turn on Domain level changes so each domain can adjust...

Hi ! I have a lot of problems on all the server I migrate on the version 5.1 First problem : Some e-mails bounce back to valids e-mail address ! I send it it's bounce back ! I send it the customer received it ! I said it again and it's bounce back again ! I have phones the full day yesterday...

I keep getting the following error. I have Godaddy Shared Hosting. In IIS is assign anonymous access and application to folder. It still gives error!!! Is there something I am missing?? Please help!! I also tried the SmarTrack, which I rather use and get the same error. Runtime Error Description: An...

VIDEO: How to set up DomainKeys/DKIM plugin for SmarterMail Here's another great reference / instructional video on the subject. The video is quite understandable, even with the audio track muted: http://smartermail.exhalus.net/domainkeys/dkesm_setup.html

the testing on bulit-in ST web server seems not stable, thus, was suggested to run IIS instead, by following the instruction, i need to stop the ST web server first (going Start -> Program Files -> SmarterTools -> SmarterTicket -> Configure SmarterTicket Web Server) and click "stop"...

I am using GMAIL for my mail server for both incoming and outgoing. But I am running into issue in its set up in SmartTicket. If any one has been able to specify the port to use for the INCOMING and OUTGOING mail, please let me know what you did.

As a recent Smartertools user, I'm still getting to know my way around. We installed SmarterStats Professional Edition 3.3.2761 running under Win2003server, IIS6, etc. and a couple of the sections report no data: Search engines: " Search Engine Breakdown returned no data for the date range"...

Problem Summary Visit counts between Free & Enterprise editions do not match using same web logs for import Problem Details I am currently in the process of moving from the SmarterStats FREE Edition 3.3.2761 to SmarterStats Enterprise Edition 3.3.2761. For various reasons, I am unable to follow the...